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Terms & Conditions
Savior Service
Terms AND Conditions



Please read the terms and conditions carefully before booking. By making a booking with us, you agree to be legally bound by these terms and conditions. If you do not wish to be bound by these terms and conditions then unfortunately you cannot make a reservation through our website.

If you do not include any of the conditions of the contract, you should contact Customer Service before proceeding with any contract. If any term or provision of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason, such term or provision shall be deleted, but all other terms remain valid.

- When booking a service from our website, you agree to be legally bound by these terms and conditions when making a reservation.

- The Savior Service will not be liable for any loss (including, for example, missed flights) due to non insufficient time for the trip.

- The default payment method is cash to the driver, in local currency, unless otherwise agreed. The credit card provided when booking is being used for validation purposes. No payment will be made at time of booking. If you cannot cancel your reservation will be charged to your credit card if not informed in time.

- Full pre-payment by credit card is available upon request.

- It is confirmed that all data are provided for the reservation of a service are correct, the claim that you are using is yours and that there are sufficient funds or credit lines to cover the cost of the service.

"Do not you will be charged for cancellations provided that alerts you within 72 hours before the booked transfer. After this period you must contact our office to make changes or cancel your reservation:

a) up to 72 hours before the transfer: no charge.
b) less than 48 hours before arrival: 50% of the total cost of the transfer will be applied.
c) After the driver has departed to return in the garage  the full cost of the transfer will be charged.

Expectations for delivery
a) Pick up from airport: 60 minutes of the actual time of arrival of the flight, after which will be charged € 30.00 for each hour of waiting.
b) Pick up from anywhere else: 30 minutes from time the defendant pick up, after which will be charged € 30.00 for each hour of waiting.

- In case of no show without notice, after the waiting period is over the entire cost of the service booked will be charged.

- Any changes to your reservation must be sent to us in writing via e-mail 48 hours before date of travel. Upon receipt of the e-mail confirmation, all changes to your reservation must be made by calling the office and then send an e-mail statement.

- As with the European directive 2003/20/EC the following applies:
Children must use the correct child seat until they are 12 years or 135 cm tall (depending on which they had before). They then must wear seat belts for adults. And 'the driver's responsibility to see that children are properly restrained. However, there is an exemption for vehicles that can still carry children even if the correct child seat is not available.

- Children under 3 years of age, with or without a seat, count as passengers.

- Please advise at time of booking with the luggage will travel
This is to ensure that vehicles are able to accommodate you and your luggage without any difficulty. The passenger (you) is responsible for all extra expenses incurred in the event that there are excess baggage and other vehicles needed to transport


Savior-Service cannot be held responsible for delays, changes or cancellation of service due to force majeure or other circumstances that are unforeseeable or beyond our control such as accidents suffered by third parties on the transfer line, traffic, jobs police blockades, acts of terrorism, extreme weather, etc.

- Copyright, trademarks and other intellectual property rights of the website have been licensed to Service Savior and are protected by national and international intellectual property.

- Use of our website content from third parties for any purpose other than transfers reservation is prohibited, including modification, publication, and the subsequent total or partial reproduction or representation of the same without the permission of Savior Service.